Comments on: How I Broke My Larrivée http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/ Blogging from Arlington, MA and beyond Fri, 16 Jul 2010 15:20:31 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Raven5387 http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-2056 Raven5387 Thu, 03 Sep 2009 14:39:09 +0000 http://www.davesphotoblog.com/?p=747#comment-2056 My LV 09 12RE cracked in almost the exact same place in January of 09! Unbelievable... I reported it to the dealer who sold me the guitar in September 08... told me it was new... turns out, it was manufactured in January of 04... it took me until the end of March to get a Return Authorization (RA#) number from Larrivee for an "Assessment"... I spent $65 to ship it to Larrivee where it sat for a month and a half with no word... apparantly Larrivee can't afford a customer service telephone line, so I emailed them repeatedly with no response... I let the dealer know and he put me in touch with the national distributer, who must have finally got through... 2 months later, Larrivee denied warranty coverage blaming dehydration (when in doubt claim dehydration)... funny thing, my humidity gauge showed 55%, and none of my other guitars showed any signs of dehydration... however, they said they would fix the crack for $200... well, I figured who better to fix the crack than PaPa Larrivee, right?... wrong!!!... 4 months after I sent it off, and after all the aggravation of countless emails with no answer, I got it back... it now has more problems than when I sent it... the repair sticks out like a sore thumb... they attempted to refinish a 2 inch strip which is now "darker" than the rest of the top, and it has a bunch of surface dimples in the new finish... it looks like they removed the bridge and then crammed it back in, causing finish cracks around the bridge and deforming the top by the ends of the bridge... there is a nice big glop of glue dried to the inside back... the AST pickup doesn't work now... only hums really loud... must have had the janitor attempt the repair... any way, Matthew Larrivee finally got back to me and graciously offered to remove the dried glue... all I have to do is ship it back to them... right... I found "Someone WHoknows" posting very interesting... I would love to hear more... I for one am disgusted and ready for action... a class action... My LV 09 12RE cracked in almost the exact same place in January of 09! Unbelievable… I reported it to the dealer who sold me the guitar in September 08… told me it was new… turns out, it was manufactured in January of 04… it took me until the end of March to get a Return Authorization (RA#) number from Larrivee for an “Assessment”… I spent $65 to ship it to Larrivee where it sat for a month and a half with no word… apparantly Larrivee can’t afford a customer service telephone line, so I emailed them repeatedly with no response… I let the dealer know and he put me in touch with the national distributer, who must have finally got through… 2 months later, Larrivee denied warranty coverage blaming dehydration (when in doubt claim dehydration)… funny thing, my humidity gauge showed 55%, and none of my other guitars showed any signs of dehydration… however, they said they would fix the crack for $200… well, I figured who better to fix the crack than PaPa Larrivee, right?… wrong!!!… 4 months after I sent it off, and after all the aggravation of countless emails with no answer, I got it back… it now has more problems than when I sent it… the repair sticks out like a sore thumb… they attempted to refinish a 2 inch strip which is now “darker” than the rest of the top, and it has a bunch of surface dimples in the new finish… it looks like they removed the bridge and then crammed it back in, causing finish cracks around the bridge and deforming the top by the ends of the bridge… there is a nice big glop of glue dried to the inside back… the AST pickup doesn’t work now… only hums really loud… must have had the janitor attempt the repair… any way, Matthew Larrivee finally got back to me and graciously offered to remove the dried glue… all I have to do is ship it back to them… right… I found “Someone WHoknows” posting very interesting… I would love to hear more… I for one am disgusted and ready for action… a class action…

]]> By: Dave’s Photo Blog » Pete Huttlinger’s Workshop at The Music Emporium http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1899 Dave’s Photo Blog » Pete Huttlinger’s Workshop at The Music Emporium Mon, 30 Mar 2009 02:37:08 +0000 http://www.davesphotoblog.com/?p=747#comment-1899 [...] before, so I had no idea what to expect. But I’ve been to the store many times - I bought my Larrivée there. I also had my Larrivée repaired there as well, but I haven’t had time to tell that [...] [...] before, so I had no idea what to expect. But I’ve been to the store many times – I bought my Larrivée there. I also had my Larrivée repaired there as well, but I haven’t had time to tell that [...]

]]> By: David Alexander http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1842 David Alexander Sat, 14 Mar 2009 20:15:54 +0000 http://www.davesphotoblog.com/?p=747#comment-1842 it can be troumatic to have a broken guitar im a writer myself..my larrivee iv had for 10 years was smashed over my friends face as he inturupted a group of thugs in the middle of robbing me in my house about a month ago, i think it was the closest thing in my life that iv ever lost,i wasnt even concerned for my friends face as we were lifted into the ambulance. I actually felt my eyes fill with tears of trauma for what had just happened but it was only my guitar i was thinking about nothing else was that important,it felt like my heart had just been smashed over his face,i couldnt even swallow or breath properly..im now trying to get some money together for another guitar,i really cant afford it but ill not survive much longer with out one,my guitar was the heart beat of my left hand as well as my mental stability.,NOW I AM SLOWLY GOING CRAZY...!.,!,,CRAZY GOING SLOWLY AM I..!,,!,.AHHHHHHHHHHHHHHH..!..!..beautiful playing by the way . . it can be troumatic to have a broken guitar im a writer myself..my larrivee iv had for 10 years was smashed over my friends face as he inturupted a group of thugs in the middle of robbing me in my house about a month ago, i think it was the closest thing in my life that iv ever lost,i wasnt even concerned for my friends face as we were lifted into the ambulance. I actually felt my eyes fill with tears of trauma for what had just happened but it was only my guitar i was thinking about nothing else was that important,it felt like my heart had just been smashed over his face,i couldnt even swallow or breath properly..im now trying to get some money together for another guitar,i really cant afford it but ill not survive much longer with out one,my guitar was the heart beat of my left hand as well as my mental stability.,NOW I AM SLOWLY GOING CRAZY…!.,!,,CRAZY GOING SLOWLY AM I..!,,!,.AHHHHHHHHHHHHHHH..!..!..beautiful playing by the way . .

]]> By: Jeremy Ross http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1824 Jeremy Ross Tue, 10 Mar 2009 18:42:17 +0000 http://www.davesphotoblog.com/?p=747#comment-1824 The solo is killer, Dave. Maybe the solo alone broke the guitar. The solo is killer, Dave. Maybe the solo alone broke the guitar.

]]> By: will fehlow http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1749 will fehlow Fri, 27 Feb 2009 22:12:52 +0000 http://www.davesphotoblog.com/?p=747#comment-1749 wow! who knew!? that's some mighty fine guitar abuse, more please... wow! who knew!? that’s some mighty fine guitar abuse, more please…

]]> By: Someone WHoknows http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1709 Someone WHoknows Fri, 20 Feb 2009 07:18:26 +0000 http://www.davesphotoblog.com/?p=747#comment-1709 For years, Larrivee did not properly treat their top woods, and I doubt anything has changed since I worked there. In my opinion, everyone who paid for a cracked top repair from Larrivee since 1999 should form a class action lawsuit and get their repair costs back. For years, Larrivee did not properly treat their top woods, and I doubt anything has changed since I worked there. In my opinion, everyone who paid for a cracked top repair from Larrivee since 1999 should form a class action lawsuit and get their repair costs back.

]]> By: DaveO http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1299 DaveO Wed, 11 Feb 2009 17:06:19 +0000 http://www.davesphotoblog.com/?p=747#comment-1299 Yeah, Jon, I know. I know. I just wish Uncle Sam and my lawyers would let me pay for them later too. Yeah, Jon, I know. I know. I just wish Uncle Sam and my lawyers would let me pay for them later too.

]]> By: Jon Malone http://www.davesphotoblog.com/2009/02/11/how-i-broke-my-larrivee/comment-page-1/#comment-1288 Jon Malone Wed, 11 Feb 2009 13:39:22 +0000 http://www.davesphotoblog.com/?p=747#comment-1288 I am sure you have checked the Larrivee website but this is the link. It is repairable but the most common factor in exacerbating the damage is owner delay, so get it into the re-hydration chamber and pay for it later. Also don't touch the crack with your bare fingers. Jon I am sure you have checked the Larrivee website but this is the link. It is repairable but the most common factor in exacerbating the damage is owner delay, so get it into the re-hydration chamber and pay for it later. Also don’t touch the crack with your bare fingers.

Jon

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